SPLASHBILLING – END‑USER LICENSE AGREEMENT (EULA)

Last Updated: [Insert Date]

This End‑User License Agreement (“Agreement”, “EULA”) governs your use of the SplashBilling platform, services, software, website, and all related content provided by SplashBilling (“Company”, “we”, “us”, “our”).

By using SplashBilling, creating an account, or accessing any part of the Service, you agree to be bound by this Agreement. If you do not agree, you must not use the Service.

1. Definitions

  • “Service” means the SplashBilling website, billing platform, dashboards, integrations, APIs, and any associated content.
  • “User”, “You”, “Customer” means the person or entity using the Service.
  • “Subscription” means your paid access to SplashBilling features on a recurring basis.

2. License Grant

We grant you a limited, non‑exclusive, non‑transferable, revocable license to access and use SplashBilling solely for your internal business operations and in compliance with this Agreement.

No other rights are granted. You may not resell, sublicense, or reproduce any part of the Service except as permitted by law.

Intuit/QuickBooks also requires that EULAs outline usage rights and restrictions for apps or integrated platforms. [help.devel…intuit.com]

3. Eligibility

You must:

  • Be at least 18 years old.
  • Have the legal capacity to enter into a binding agreement.
  • Not be located in prohibited or sanctioned jurisdictions as defined by applicable regulations.

4. Accounts & Security

  • You are responsible for safeguarding your login credentials.
  • You must notify us immediately of unauthorized access.
  • You agree not to share your account with others or impersonate another entity.

Intuit’s compliance requirements emphasize proper security and lawful account activity. [quickbooks…intuit.com]

5. Use of the Service

You agree not to:

  • Use the Service for illegal activities or to violate applicable laws.
  • Circumvent security features, reverse engineer, or modify the platform.
  • Use SplashBilling to process payments in prohibited industries or in violation of provider AUPs (including payment processors). [quickbooks…intuit.com]
  • Upload harmful code, spam, or fraudulent data.

6. Subscription, Billing & Payment Terms

  • Access to premium features requires an active paid subscription.
  • By subscribing, you authorize us (or our payment processor) to charge your payment method on a recurring basis.
  • Fees are billed in the intervals displayed at checkout (monthly, annually, etc.).

If you use QuickBooks Payments or integrate with Intuit services, payment transactions must follow applicable processor terms. [quickbooks…intuit.com]

7. Refunds & Cancellations

  • Refunds are handled according to our Refund & Cancellation Policy, available at:
    https://www.splashbilling.com/refunds
  • Certain plans may be non‑refundable.
  • Cancellation stops future billing but does not automatically grant a refund.

8. Service Availability & Modifications

We may modify, update, or discontinue parts of the Service at any time. Scheduled or emergency downtime may occur.

9. Data, Privacy & Security

Your use of the Service is also governed by our Privacy Policy, available at:
https://www.splashbilling.com/privacy

If you process payment data, you must comply with applicable payment security rules such as PCI DSS. [developer.intuit.com]

We do not store full credit card numbers or CVV codes; all payments are processed by third‑party processors.

10. Acceptable Use

You may not use SplashBilling to:

  • Conduct fraudulent billing practices
  • Process transactions for prohibited products/services
  • Violate intellectual property rights
  • Harass, abuse, or harm others

Violation of acceptable-use guidelines may result in account suspension or termination. [quickbooks…intuit.com]

11. Intellectual Property

All software, content, marks, and technology used in SplashBilling are the exclusive property of the Company or its licensors. Nothing in this Agreement transfers intellectual property rights to the user.

12. Disclaimer of Warranties

The Service is provided “AS IS” and “AS AVAILABLE” with no warranties of any kind, whether express or implied.
We do not guarantee uninterrupted access, error-free operation, or suitability for any particular purpose.

13. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability to you will not exceed the amount paid to SplashBilling in the previous 12 months.

14. Indemnification

You agree to indemnify and hold harmless SplashBilling from any claims, damages, or expenses arising from your use of the Service, violation of this EULA, or misuse of integrated payment services.

15. Termination

We may suspend or terminate your access if:

  • You violate this Agreement
  • You engage in prohibited or fraudulent activity
  • Required by law or our payment partners

You may terminate by canceling your subscription and discontinuing all use of the Service.

16. Governing Law

This Agreement is governed by the laws of Ontario/Canada, without regard to conflict‑of‑law rules.

17. Changes to This Agreement

We may update this Agreement at any time. Continued use of the Service after changes are posted constitutes acceptance of the updated terms.

18. Contact Information

For questions about this EULA, contact us at:

SplashBilling – Legal Department
Email: support@splashbilling.com
Website: https://www.splashbilling.com/contact