Privacy Policy

Effective Date: Jan 13 2026
Website: https://www.splashbilling.com
Company/Operator: Splash Services

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit SplashBilling.com, create an account, request support, or purchase services. We are committed to transparency and protecting your personal information.

We may collect the following categories of information:

A. Information you provide directly

• Account information: name, email address, phone number, billing address, username/password.
• Billing details (non-card): invoice details, subscription plan selections, purchase history, and customer support communications.
• Support information: messages, attachments, and details you choose to share when contacting support.

B. Payment information

• When you pay by card or bank method, your payment is processed by our payment processor(s) (for example, Intuit/QuickBooks Payments and/or their payment partners). We generally do not store full payment card numbers on our servers. Payment processors may collect and process payment details to complete the transaction. [developer.intuit.com], [intuit.com]

C. Automatically collected information

• Device and usage data: IP address, browser type, device identifiers, pages viewed, timestamps, referring URLs.
• Cookies and similar technologies: used for login sessions, preferences, analytics, and security.

We use information to:

• Provide and administer our services (account access, subscriptions, billing, and customer support).
• Process transactions and send receipts, invoices, and service notices.
• Prevent fraud, secure accounts, and monitor for suspicious activity. [security.intuit.com], [developer.intuit.com]
• Improve our website, user experience, and service performance (including analytics).
• Comply with legal obligations and enforce our Terms.

We may share information with:

A. Payment processors and financial partners

• To process payments, manage disputes/chargebacks, and prevent fraud. (These providers handle payment data under their own policies and security standards.) [intuit.com], [security.intuit.com]

B. Service providers

• Hosting, email delivery, customer support tools, analytics providers, security services, and other vendors who help operate our business. They are permitted to use personal information only to perform services for us.

C. Legal and compliance

• If required by law, regulation, subpoena, or to protect rights, safety, and prevent fraud/abuse.

D. Business transfers

• If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

We use cookies and similar technologies to:

• Keep you signed in and maintain session security
• Remember settings and preferences
• Understand site usage and performance (analytics)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We retain personal information only as long as reasonably necessary to:

• Provide services and maintain your account
• Meet legal, tax, accounting, and reporting requirements
• Resolve disputes and enforce agreements

Retention periods vary based on the type of information and applicable obligations.

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, but we work to maintain appropriate protections and reduce risk. [security.intuit.com], [developer.intuit.com]

Payment security note: Card data should not be stored in insecure forms (e.g., CVV, track data), and payment-related data is typically handled by the payment processor under industry standards. [developer.intuit.com], [security.intuit.com]

Depending on where you live, you may have rights to:

• Request access to the personal information we hold about you
• Request correction or deletion (subject to legal/contractual limits)
• Opt out of certain marketing emails (unsubscribe link or contact us)

To make a request, contact us using the details in Section 12.

Our services are not directed to children and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate action.

If you access the site from outside the country where our servers or service providers are located, your information may be transferred across borders and processed in other jurisdictions.

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies.

If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

[Legal Business Name]
Email: [support@splashbilling.com]
Address: [16 Main st, Peterborough, ON, K9J 6X6, Canada]
Phone (optional): [###-###-####]

We may update this policy from time to time. We will post the updated version on this page and update the “Effective Date.